Experiences FAQ — Gereelde Vrae

Wat is ingesluit by die prys? | What is included in the price?

Elke ervaring se prys sluit in wat op die produkbladsy gespesifiseer word. Kontak ons as jy onseker is.
Each experience price includes what is specified on the product page. Contact us if you are unsure.

Hoe bespreek ek? | How do I book?

Bespreek direk aanlyn via die produkbladsy. Jou plek is bevestig sodra betaling ontvang is.
Book directly online via the product page. Your spot is confirmed once payment is received.

Wat is die kansellasiebeleid? | What is the cancellation policy?

Kansellasies meer as 14 dae voor die rit ontvang 'n volle terugbetaling. Binne 14 dae is geen terugbetaling nie, maar jy kan jou plek oordra aan 'n ander persoon.
Cancellations more than 14 days before the experience receive a full refund. Within 14 days, no refund is given, but you may transfer your spot to another person.

Wat is die fisiese vereistes? | What are the physical requirements?

Elke ervaring het sy eie vereistes — sien die produkbladsy vir besonderhede.
Each experience has its own requirements — see the product page for details.

Wat moet ek saambring? | What should I bring?

'n Gedetailleerde pakklys word gestuur sodra jou bespreking bevestig is.
A detailed packing list will be sent once your booking is confirmed.

Is akkommodasie ingesluit? | Is accommodation included?

Akkommodasie is ingesluit by sekere ervarings — sien die produkbladsy. Bykomende akkommodasie by Karoo Queen is beskikbaar as 'n opsionele toevoeging.
Accommodation is included in certain experiences — see the product page. Additional accommodation at Karoo Queen is available as an optional add-on.